All orders placed are shipped within 3-5 business days after receiving your order. Once the order is placed we check the available stock however, the stock is daily updated after dispatching all pending orders, after that one of our customer representative contacts with the customer to confirm the order and necessary information is given to process the order, once all necessary steps are followed the order will be instantly sent to the order fulfilling department to generate the tracking number for you. Please make sure the address provided at the time of placing the order is accurate otherwise it may take longer time than written here or promised over the phone. In case we’ve orders in bulk and there is any expectancy of shipping delays we’ll properly communicate either thru phone call or email. But it doesn’t mean you’re not going to get your product delivered.
About refunds, returns and exchages
We accept returns up to 7 days after delivery, if the item is unused and in its original condition, even the packaging is not tampered, and we will refund the full order amount charged deducting the shipping costs for return. In case the order arrives in damaged condition please email us instantly at firstname.lastname@example.org with all the details like order number and a photo of the damaged item.